Masimo

IT Support Specialist (HOME OFFICE)

Masimo

Mexicali, Baja California

Agosto 17 2022

Organización

Giro

Maquiladora (Export.)

Actividad principal

Ensamble de sensores para oximetros (productos médicos).

Número de empleados

4350

Sitio Web corporativo

Aviso de privacidad

Dirección

Calzada del Oro 2001 Parque Industrial Palaco Mexicali, Baja California

Descripción y detalle de las actividades

• Provide IT support to internal Masimo employees to fulfil requests and troubleshoot issues with desktop computers, laptops, printers, mobile devices, and peripheral devices. • Assist onsite and remote employees with their computer and software issues with Windows, Macs, iOS, and Android • Provide recommendations for improving Helpdesk processes • Escalate any major or unresolved IT issues to IT management • Assist with implementation of policies and processes for company compliance with federal regulations • Understands all security policies associated within the network infrastructure: • Software installation and basic network troubleshooting • Imaging computers and desktop/laptop setup • Document resolution and follow up with trouble tickets • Help purchase and manage hardware and software inventory • Assist other IT team members with project tasks and testing • Maintain computer equipment connected to the network • Provide end-user and remote support; Assist and educate network users; Prepares technical and user documentation and training materials • Included in on-call rotation • Performs other duties or special projects as assigned ENVIAR CV AL CORREO: reclutamientorh@masimo.com

Experiencia y requisitos

Truncated career English 80% mandatory • Strong knowledge of end-user computer hardware and software configurations • Knowledge of networking protocols and services including, but not limited to, ethernet, Wi-Fi, mobile networks. • Technical aptitude to learn, follow, and create instructions

Número de vacantes 6

Área Informática Sistemas

Contrato Permanente

Turno Mixto

Jornada Tiempo Completo

Horario MAT ROTATIVO 1 Dom-Mie/Dom-Mar

Estudios Carrera Trunca

Inglés Hablado: 80%, Escrito: 80%

Sexo Indistinto