Brady Mexico S. de R.L. de C.V.

Credit and Collections Clerk

Brady Mexico S. de R.L. de C.V.

May. 04

Tijuana, Baja California

Giro

Maquiladora (Export.)

Actividad principal

Empresa líder en soluciones de identificación.

Número de empleados

1100

Sitio Web corporativo

Dirección

Guerrero Negro 2

Colonia o fraccionamiento

Parque Nordika

Ciudad

Tijuana, Baja California

Descripción y detalle de las actividades

Purpose: Responsible for managing the collection and problem resolution activity of assigned portfolios. Responsibilities: • Communicates with customers through email and phone calls to obtain payment on outstanding receivables as quickly as possible to keep customer accounts in current balance. • Responsible for researching, making root cause analysis and problem solving of customer deductions and disputes. • Must recognize when customers are exhibiting cash flow issues and when to escalate such problems to supervisor. • Takes the necessary action required to maintain the highest level of customer satisfaction. Provides timely assistance and resolutions to customers on AR-related concerns. • Negotiates payment schedules with customers in order to allow for continued shipment of product while eliminating the past due balance. • Works closely with Brady key customers, Sales, Customer Service, Logistics, Cash team and others both external and internal to Brady. • Supports team members through teamwork and meets individual and team goals. • Works closely with customers to determine barriers for non-payment on past due invoices and works to resolve those barriers • Prioritizes collections on large dollar amounts to drive working capital improvements • Effectively presents complex information and respond to questions from internal and external customers • Understands and follows all Credit & Collection related policies and processes, as well as compliance requirements. • Sends statements, aging reports, and invoice copies to customers as required • Provides support to the team and assists with projects when required by supervisor.

Experiencia y requisitos

Experience: Over two years of Accounts Receivable experience. Qualifications: * Bachelor's Degree in Finance, Administration, Accounting. • Fluent in English (work requires to be able to communicate in English both spoken and written). • Strong analytical skills for problem solving. • Excellent verbal and written communication skills in both Spanish and English. • Strong customer service skills (work involves interaction with internal and external customers). • Strong soft skills. Position requires to have adaptability, empathy, opennes to feedback, team player attitude, active listening, work ethic and emotional intelligence. • Ability to work under pressure and prioritize accordingly. • Microsoft Excel - Medium level experience. • Identifies and implements process improvement opportunities. • Passion for Lean Principles and strong will to deliver results. • Strong organizational and time management skills. • Attention to detail. • Willing to learn, enthusiastic, self- motivated.

Número de vacantes

1

Área

Contabilidad y Finanzas

Contrato

Permanente

Turno

Diurno

Jornada

Tiempo Completo

Horario

7am a 5pm

Estudios

Carrera Profesional

Sexo

Indistinto