North American Production Sharing de México, S.A. de C.V.

Order Management (Retail)

North American Production Sharing de México, S.A. de C.V.

Tijuana, Baja California

Hace una hora


Maquiladora (Export.)

Actividad principal

Administración de maquiladoras.

Número de empleados


Sitio Web corporativo


Vía Rápida Poniente 16955-58 Río Tijuana, 3ra. Sección Tijuana, Baja California

Descripción y detalle de las actividades

We are looking for a detail-oriented Sales Order Administrator to oversee the sales order lifecycle from the receipt of a customer’s purchase order to delivery and billing. This position acts as a liaison between our distribution center, sales team, and customers providing accurate and timely information regarding sales orders. The ability to maintain a professional and enthusiastic work ethic is a must! Core Responsibilities: ● Process purchase orders and RMA’s ● Verify accuracy of purchase order related to pricing and availability, communicate any requests for PO changes back to buyer or sales rep. ● Manage backlog of orders that are pending inventory availability, or that have future ship date. ● Communicate with customer and/or sales team regarding status of orders. ● Monitor EDI processing and resolve any issues. ● Follow up with warehouse to track orders and ensure timely deliveries. ● Keep sales team informed of any backorders, inventory and routing issues as they arise. ● Produce and analyze inventory, order and transfer status reports. ● Coordinate weekly open order review with company-wide stakeholders. ● Assist and backup Operations Coordinator as needed.

Experiencia y requisitos

● Associates degree in business related field and a minimum of three-year experience in customer service experience. ● Prior experience with proven record in order management is a must. preferably with major online retail accounts. ● Strong analytical and problem-solving skills. ● Basic understanding of 3PL. ● Computer literacy, proficient in Excel. ● Netsuite and retail compliance experience a plus. ● Excellent verbal, written and interpersonal skills. ● Ability to organize, prioritize, follow-up and meet deadlines. ● Meticulous, flexible and adaptive. ● Able to work under pressure in a fast-paced environment. ● Proactive and team player with a high level of dedication.

Número de vacantes 1

Área Ventas

Contrato Permanente

Turno Diurno

Jornada Tiempo Completo

Estudios Carrera Profesional

Inglés Hablado: 90%, Escrito: 90%

Sexo Indistinto