DJ Orthopedics de México, S.A. de C.V.

Credit/AR Support Manager

DJ Orthopedics de México, S.A. de C.V.

Abr. 09

Tijuana, Baja California


Maquiladora (Export.)

Actividad principal

Manufactura aparatos ortopédicos.

Número de empleados



Carretera Libre Antiguo Camino 20230

Colonia o fraccionamiento

Parque Industrial Florido


Tijuana, Baja California

Descripción y detalle de las actividades

Summary of Position: Provide leadership for Credit & Collection activities for business units. Ensure that monies owed by customers are collected, while customer satisfaction is achieved and while improving cash flow by minimizing past due receivables and meeting defined collection goals. Work closely with offshore team, providing direction in day to day activities. Prepare management reports to assess receivables status and identify key actions to improve receivables collections. This person reports to the Credit and Collections Manager functionally. Responsibilities • Liaise with direct offshore collections team to meet collection goals • Perform high level collection related tasks, including calls and correspondence, and follow up activity • Directly manage key and top accounts, including outbound collections and general requests • Identify and resolve disputed items, and involve Sales team, when necessary • Provide back-up documentation to customers and Sales team – invoice copies, short payment details, account analysis, proof of delivery, etc. • Perform credit investigations – D&B reports, bank & trade references, payment experience. • Assess credit worthiness of new & existing customers and recommend actions necessary to protect DJO’s interests. • Follow corporate guidelines and procedures set and report risks/non-paying customers and set appropriate measures (i.e., placing accounts on credit hold) • Prepare monthly aging and DSO reports assessing status of receivables. Distribute reports with comments highlighting key accounts and trends • Prepare analytical spreadsheets for internal stakeholders

Experiencia y requisitos

Qualifications • Bachelors degree in Business Administration or Accounting preferred • 5 + years experience in Credit & Collections; medical industry experience preferred • Goal oriented individual with a proven track record of success • Strong negotiating and organization skills • Strong understanding of financial terminology and accounting methods a plus • Microsoft Office experience required including proficiency using Excel; Oracle experience preferred • Excellent oral and written communication skills • Ability to prioritize responsibilities and manage time effectively Problem Solving This position requires the ability to support internal stakeholders and serve as a financial liaison resolving issues at times on short notice with minimal information. Communication Extensive daily interaction with colleagues and management. Consistently delivers high standards of customer service and communicates effectively. Mental Effort This position requires the ability to think strategically. Position requires the ability to work in a fast-paced environment and the ability to be organized and manage time to meet deadlines.

Número de vacantes



Contabilidad y Finanzas






Tiempo Completo


Carrera Profesional


Hablado: 100%, Escrito: 100%